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Diploma in Hospitality Management - Course Overview

  • STREAM

    HOTEL MANAGEMENT

  • DURATION

    1 YEARS

  • COURSE

    Hospitality Management

  • COURSE TYPE

    Post Graduation

Diploma in Hospitality Management Top Colleges, Syllabus, Scope and Salary

Diploma in Hospitality Management is a monthly/ yearly professional course depending on the institute offering the course. The minimum eligibility for the pursuance of the course is the successful completion of the 10+2 level of education, or a Bachelor’s degree, depending on the type of the course.

Some of the top institutes offering this course in India are:

The average tuition fee charged for the course in India ranges between INR 15,000 and 2 Lacs, for a span of 3 months to 3 years.

Admission to the course is based on the round of counseling conducted after the candidate’s qualification of a relevant entrance test.

Such professionals are hired in capacities such as Front Office Staff, Hotel manager, Resort manager, Customer Service Officer, Accounts Manager, HR Manager, Housekeeping Staff and Travel/Tour Manager, etc.

Popular industries that hire such professionals include HR Management, Food Production, Supervision and Quality Assurance, Housekeeping Operations, Front Office Operations, Facilities and Amenities Management, Customer service operations, Sales and marketing, Accounting and Business Management, etc.

Major recruiters for such professionals include the Leela Group of Hotels, Hyatt Group, Imperial, New Delhi, etc. The average annual salary offered to successful professionals of the discipline in India ranges between INR 3 and 20 lacs, increasing with the candidate’s experience and skillset.

Diploma in Hospitality Management: Course Highlights

Listed below are some of the major highlights of the course

Course LevelGraduate
Duration3 months to 3 years
Examination TypeUnit System
Eligibility10+2 with minimum 50% marks in aggregate/ Bachelor’s degree
Admission Processbased on entrance exam/ lateral entry
Course FeeINR 15,000 to 2 Lacs for 3 months to 3 years
Average Starting SalaryINR 2 to 6 lacs per annum
Top Recruiting AreasHR Management, Food Production, Supervision and Quality Assurance, Housekeeping Operations, Front Office Operations, Facilities and Amenities Management, Customer Service Operations, Sales and Marketing, Accounting, Business Management, and such.
Job PositionsFront Office Staff, Hotel Manager, Resort Manager, Customer Service Officer, Accounts Manager, HR Manager, Housekeeping Staff, Travel/Tour Manager, among others.

Diploma in Hospitality Management: What is it About?

Managers in the hospitality industry are trained in business, human resources, and customer service. They are required to coordinate staff members and give guests an excellent experience. Enrolled students of the course are imparted advanced lessons in the food handling process, such as food safety and food contamination, and the importance of personal hygiene for catering practitioners.

The course also discusses kitchen accidents and how to respond to them, and the procedures that must be in place to ensure staff safety when working with different types of equipment or in cases of fire.

Hotels are one of the important aspects of a country’s infrastructure, and also connected with the tourism industry. With an increase in corporate activity, greater number of business trips, and growing interest in travel expeditions, the hotel industry is becoming a competitive and lucrative one.

The program has been designed to impart to eligible candidates advanced lessons in:

  1. Classifications of hotel departments, explaining their functions.
  2. Revenue and sales indicators, security procedures, and different market segments and customer types.
  3. Modes of hospitality’s operation, kitchen layout and design, and food safety.
  4. Appropriate food handling priorities, food preparation procedures, types of restaurant workforce injuries and accidents.

 

    Top Institutes offering Diploma in Hospitality Management

    Listed below are some of the top institutes in India that offer the course:

    Name of InstituteCityAverage Fees
    Asian Academy of Film and TelevisionNoidaINR 1 Lac
    SUN International Institute for Technology and Management, HyderabadHyderabadINR 1 Lac
    Lovely Professional UniversityNoidaINR 1 Lac
    Indian School of Business Management and Administration, ChennaiChennaiINR 15,000 
    Jindal School of Hotel ManagementVadodaraINR 1.20 Lacs
    Indian School of Business Management and Administration, HyderabadHyderabadINR 15,000 
    Indian School of Business Management and Administration, KochiKochiINR 20,000 
    BFIT Group of InstitutionsDehradunINR 70,000 
    Garden City UniversityBangaloreINR 1.12 Lacs
    Dr. MPS Group College of Hotel ManagementDelhiINR 60,800 

    Eligibility for Diploma in Hospitality Management

    Listed below are the minimum criteria which candidates interested in pursuing the course are required to fulfill, in order to be eligible to apply for the course:

    • Successful qualification of the 10+2 level of education in any stream, from a recognized educational Board.
    • A minimum aggregate score of 50% (40% for SC/ST/OBC candidates) at the 10+2 level.
    Top Hospitality Management Colleges in Uttar PradeshTop Hospitality Management Colleges in KarnatakaTop Hospitality Management Colleges in RajasthanTop Hospitality Management Colleges in Haryana

    Diploma in Hospitality Management: Admission Process

    Most institutes offering the course admit students based on performance in a relevant entrance test, often followed by a round of personal interview, wherein their general aptitude for the course is tested. Admission process generally varies across colleges.

    A few institutes also provide direct admission based on the candidate’s performance at the 10+2 level.

    Diploma in Hospitality Management: Syllabus and Course Description

    A breakup of the course’s syllabus is tabulated here:

    TheoryPractical
    Food and beverage serviceAccommodation Operation
    Food Production and PatisserieFood and Beverage service
    Accommodation OperationFood Production and Patisserie

    Diploma in Hospitality Management: Who should opt?

    Ideal candidates for the course would possess:

    • Good organizational skills.
    • Excellent communication and interpersonal skills.
    • Zeal for self-discipline.
    • An extrovert, co-operative, polite and respectful attitude.
    • Ability to deal with guest’s criticism.

    Diploma in Hospitality Management: Career Prospects

    Career opportunities for such Hospitality professionals abound in Flight Kitchens and onboard flight services, Indian Navy Hospitality services, Management Trainee/ Executive in international and national fast-food chains, Hospital and Institutional Catering, Faculty in Hotel Management/ Food Craft Institutes, Shipping and Cruise lines, State Tourism Development Corporations, Resort Management, Lodging and casino management, Concierge Travel management, and Event planning facilities Management.

    Some of the popular professional avenues open to such professionals are listed below along with their corresponding job description and salary offered for each post:

    Diploma in Hospitality Management Annual Salary
    Job PositionJob DescriptionAverage Annual Pay Scale in INR
    General Manager

    A GM's duties and responsibilities cover a lot of ground, but typically, they oversee daily operations for the business unit or organization and ensure an efficient development of programs to pursue targeted goals and objectives.

    Also, they engage in key or targeted customer activities.

    3– 5 lacs
    Executive ChefExecutive Chefs modify menus, or create new ones that meet quality standards and estimate food requirements and food/ labor costs.2.6– 20 lacs
    Duty Manager

    Duty Managers are responsible for ensuring that employees offering exceptional customer service and that customers are happy with the service and products provided.
    They delegate duties, assisting store managers, and help to implement store policies.

    Also, they route sales productivity reports to the staff, motivate employees, and manage store cleanliness and order. They also deal with customer complaints and issues.

    1.8– 4.5 lacs
    Restaurant Manager

    Restaurant Managers are responsible for ensuring efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards.

    They regularly review product quality and research new vendors and organize and supervise shifts. Also, they ensure compliance with sanitation and safety regulations.

    1.75– 6 lacs
    Accounts Manager

    Account Managers are responsible for managing an array of accounts, achieving high sales targets, and sometimes even overseeing the work of Account Executives. Account Managers are also responsible for building relationships with new clients and leading team productivity.

    They manage and oversee the daily operations of the accounting department

    4- 5 lacs
    HR Manager

    HR Managers perform a variety of tasks in fulfilling their main responsibility, which is leading an organization's HR programs and policies, as applicable to employee relations, compensation, benefits, safety, performance, and staffing levels.

    They recruit staff, oversee organizational departmental planning, performance management, and improvement systems. Also, such managers oversee organizational development, compliance with regulatory concerns regarding employees.

    2- 3 lacs
    Housekeeping Staff

    Housekeeping Staff organize, supervise, and coordinate the work of housekeeping on the day- to day basis. They are responsible for ensuring excellence in housekeeping, sanitation, safety, comfort and aesthetics for hotel guests.

    They recruit new employees and train them for the housekeeping jobs, maintain overall cleanliness and aesthetic upkeep of the hotel. Also, they prepare duty rosters and supervise the discipline and conduct of the staff, and ensure proper communication within the department by conducting regular meetings with the staff.

    2- 3 lacs