MBA in Service Management is 2-year postgraduate course.
As an academic discipline, the course involves advanced lessons in:
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The course can be pursued after successful completion of graduation from a recognized university, with a minimum aggregate score of 50%, or equivalent qualification.
Such postgraduates are hired in capacities such as:
The average tuition fee charged for the course in India ranges between INR 5000 and 5 Lacs for a span of 2 years.
The average annual salary offered to successful professionals of the discipline in India ranges between INR 3 and 12 lacs, increasing with the candidate’s experience and skillset.
Listed below are some of the major highlights of the course.
|Course Level||Post Graduation|
|Examination Type||Semester System/ Year wise|
|Admission Process||based on performance in entrance exam|
|Course Fee||INR 5,000 to 5 Lacs|
|Average Starting Salary||INR 3 to 12 lacs per annum|
|Top Recruiting Companies||Amazon, Flipkart, Barclay’s Capital, Asian Paints, ESSAR Group, Reliance Power, Snapdeal, Jabong, Ebay, Oracle, Infosys, Accenture, HCL, IBM, Yahoo, Google, Global Logic, Zee News, TV9, etc.|
|Top Recruiting Areas||Insurance Companies, Academic Institutions, Research & Consultancy Firms, Banks, Finance Institutions, ICICI Bank, Educational Institutions, Media Companies, Risk Management & Operations Companies, Facility Management Services, Event Management Companies, and such.|
|Job Positions||Sales/Business Development Manager, Professor, Service Managers, Director of Services Manager, Operations Manager, Director of Performance Manager, Director of Process Manager, Security Officer, Account Manager, Online Media Analyst, Manager, Management Trainee, Operations Manager, among others.|
The course has been designed to impart to eligible candidates advanced learning in:
Ideal candidates for the course would possess:
Listed below are some of the top institutes in India that offer the course.
|Name of Institute||City||Average Fees (INR)|
|University of Delhi, Faculty of Management Studies||New Delhi||10,480|
|Jamnalal Bajaj Institute of Management Studies||Mumbai||3,00,000|
|National Institute of Industrial Engineering||Mumbai||3,81,000|
|KJ Somaiya Institute of Management Studies and Research||Mumbai||1,02,000|
|Narsee Monjee Institute of Management Studies||Mumbai||6,58,000|
|International Management Institute||New Delhi||7,71,000|
|Department of Management Studies, IIT Madras||Chennai||3,46,000|
|Vinod Gupta School of Management||Kharagpur||3,11,000|
|IIT Delhi||New Delhi||4,00,000|
|Sydenham Institute of Management Studies||Mumbai||67,000|
|Symbiosis Institute of Business Management||Pune||4,68,000|
|Symbiosis Institute of Business Management||Bangalore||5,63,000|
|Bharathidasan Institute of Management||Thiruchirapalli||6,07,000|
|Department of Management - BITS, Pilani||Rajasthan||3,14,000|
|Prin. L. N. Welingkar Institute of Management Development & Research||Mumbai||4,32,000|
|ICFAI Business School||Hyderabad||1,65,000|
|Loyola Institute of Business Administration||Chennai||3,80,000|
|Goa Institute of Management||Goa||7,61,000|
Listed below are the minimum criteria which candidates interested in pursuing the course are required to fulfil, in order to be eligible to apply for the course.
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Most institutes offering the course admit students based on performance in a relevant entrance test, often followed by a round of personal interview, wherein their general aptitude for the course is tested. Admission process generally varies across colleges.
A few institutes also provide direct admission based on the candidate’s performance at the level of graduation.
Listed below are some of the entrance exams conducted in the country for admission to the course.
A semester-wise breakup of the course’s syllabus is tabulated here.
|Semester I||Semester II|
|Management of Organizations||Management of Organizations|
|Quantitative Techniques & Methods||Quantitative Techniques & Methods|
|Managerial Economics||Managerial Economics|
|Corporate Environment||Corporate Environment|
|Business Skills Development||Business Skills Development|
|Corporate legal Environment||Corporate legal Environment|
|Accounting for Managers||Accounting for Managers|
|Semester III||Semester IV|
|Management of International Business||Management of International Business|
|Business Policy and Strategic Management||Business Policy and Strategic Management|
|Summer Training Project||Summer Training Project|
|Specialization Group A (Two paper from each specialization will be offered)||Specialization Group A (Two paper from each specialization will be offered)|
|Specialization Group B (Two paper from each specialization will be offered)||Specialization Group B (Two paper from each specialization will be offered)|
|Specialization Group C (Two paper from each specialization will be offered)||Specialization Group C (Two paper from each specialization will be offered)|
|Specialization Group D (Two paper from each specialization will be offered)||Specialization Group D (Two paper from each specialization will be offered)|
|Specialization Group E (Two paper from each specialization will be offered)||Specialization Group E (Two paper from each specialization will be offered)|
|Sem. III (Electives)||Sem. IV (Electives)|
|Group A: Human Resource Management||Group A: Human Resource|
|Human Resource Planning And Development||Training and Development|
|Management of Industrial Relations||Labor Laws|
|Compensation Management||Industrial Psychology|
|Organizational Change and Development||Performance Management|
|Group B: Marketing||Group B: Marketing|
|Services Marketing||Industrial Marketing|
|Marketing Research||Consumer Behavior|
|Sales and Distribution management||International Marketing|
|Retail Marketing Management||Advertising and Sales Management|
|Group C: Finance||Group C: Finance|
|Management of Financial Institution||Management Control Systems|
|Financial Markets and Services||International financial Management|
|Security Analysis and Portfolio management||Working Capital Management|
|Derivatives and Risk Management||Corporate Taxation and Tax Planning|
|Group D: Information Technology||Group D: Information Technology|
|Database Management System||Enterprise Resource Planning|
|System Analysis and Design||Strategic Information Systems|
|Communication Networks for Business||Data Warehousing and Data Mining|
|Electronic Commerce||Software Engineering|
|Group E :Operation Management/Material Management||Group E :Operation Management/Material Management|
|Production Planning & Control||Purchase Management|
|Total Quality Management||Management of Logistics|
|Inventory Management||Plant Design and layout|
|Service Operation Management||Computer Aided Design & Manufacturing|
The popular areas of recruitment for such postgraduates include:
Jobs for such postgraduates are plentifully available across the service segment, and industries such as:
Such professionals are typically hired as:
Some of the popular professional avenues open to successful postgraduates of the course are listed below with the corresponding salaries offered for the respective positions.
|Job Position||Job Description||Average Annual Pay Scale in INR|
|Purchase Manager||Purchase Managers look for dependable merchants or providers to give quality goods at sensible costs. They also arrange costs and contracts, technical specifications for raw materials, parts, gear, or structures.||7,14,557|
|Business Development Manager||A Business Development Manager enhances the organization’s market position for better financial growth.||5,63,674|
|Research Officer||Research Officers direct research ventures from the early stages to the final ones. They check with colleagues and ensure that all ventures and errands are on schedule. A few supervisors or officers may help gather information, yet this differs by industry. Most Research Officers and Directors report to different advisory groups.||4,00,333|
|Sales Officer||Sales Officers offer retail items, merchandise, and services to clients. They work on inside sales, which regularly includes cold calling for new customers while in an office setting, or interacting with existing customers in the field.||2,43,402|
|Production Manager, Manufacturing||Manufacturing Production Managers design and arrange production timetables. also, they assess, arrange, and endorse budget plans and timescales with customers and supervisors.||7,80,000|
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