MBA in Service Management, Admissions, Scope, Course Details, Specializations and Job Prospects

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Bhawna Vedwal

University Data Specialist

What is an MBA in Service Management?

MBA Service management is a 2 year postgraduate course related to management studies in the service sector for catering knowledge about developing strategies for achieving a sustainable advantage in any service aspect of the business. It develops the managerial knowledge of any candidate for quality service, strategic planning, research project management, human resource development among others.

  • MBA Service management helps in planning and strategizing the marketing management for professional development of any business. 
  • Candidates with the graduation degree in any relevant field from a recognized university are eligible to apply for this course; however they should have a minimum aggregate percentage of 50%.
  • Top Entrance exams to get admission in MBA in service management are CAT/ XAT/ MAT/ CMAT/ GMAT/ NMAT etc.

Top Colleges offering MBA in service management

India Today Ranking College Name Admission Process Average Annual Fees Average Placement Offer
9 University of Delhi, Faculty of Management Studies Entrance Examination INR 10,480 INR 8,50,000/-
67 Jamnalal Bajaj Institute of Management Studies Entrance Examination INR 3,00,000 INR 4,30,000/-
12 National Institute of Industrial Engineering Entrance Examination INR 3,81,000 INR 5,70,000/-
- Christ University Entrance Examination INR 1,53,000 INR 4,90,000/-
22 KJ Somaiya Institute of Management Studies and Research Entrance Examination INR 1,02,000 INR 3,45,000/-

The average course fee ranges from INR 5,000/- to INR 5 LPA for MBA Service Management. Graduates of MBA in service management have scope in the field of Hospitality, Service management, Financial service, Tourism, Supply management etc. 

The average package offered to MBA Service management graduates is ranging from INR 3,00,000 to INR 12,00,000 per annum. 

For further higher studies, a Service management student can apply for PhD courses in similar specializations for a research based approach on the subjects.

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MBA in Service Management: Course Highlights

MBA in Service Management: Course Highlights

Course Level Post graduation
Full-Form Masters of business administration in Service Management
Duration 2 years
Examination type Semester Examination
Eligibility Graduation in any field from a recognized university with aggregate marks of 50% for general category.
Admission Process Entrance Examination + Counseling
Course Fee INR 5,000 to INR 5,00,000/-
Average Salary INR 3,00,000 to INR 12,00,000/-
Top Recruiting Companies Amazon, Asian Paints, Barclays Capital, ESSAR Group, Ebay, Flipkart, Google, Snapdeal, Jabong, Oracle, Infosys, Accenture, HCL, Reliance Power, IBM, Yahoo, Global Logic, TV9, Zee News etc.
Top Recruiting Sectors Insurance Companies, Research & Consultancy Firms, Banks, Finance Institutions, Academic Institutions, ICICI Bank, Educational Institutions, Media Companies, Risk Management & Operations Companies, Facility Management Services, Event Management Companies, and such.
Job Positions Operations Manager, Director of Performance Manager, Director of Process Manager, Sales/Business Development, Director of Services Manager, Security Officer, Account Manager, Manager, Professor, Service Managers, Online Media Analyst, Manager, Management Trainee, Operations Manager, among others.
What is MBA Service Management Eligibility?

What is MBA in Service Management Eligibility Criteria?

Candidates passing the following eligibility criteria can register for admission in MBA service management programs:-

  • Candidates with the graduation degree in any field from a recognized university are eligible to apply for this course
  • They should have a minimum aggregate percentage of 50%.
  • Candidates should hold a valid score in any relevant entrance examination for applying in any college for admissions.

MBA in Service Management Admission Process

Most colleges grant admission into the MBA Service management program based on performance in entrance exams followed by the personal interview round. Admission process varies across colleges. Below are some steps which need to be followed for getting admission in MBA Service Management:-

  • Registration: Register on the official portal on the examination website you want to apply for.
  • College registration: After passing the respective entrance examination, visit the college portal and register yourself for further admission process.
  • Merit list: A merit list and cut off is released by every college for further admission process.
  • Counseling procedure: After getting qualified on the basis of entrance examination marks, candidates need to appear for a group discussion and personal interview round for the final selection.

Admissions are solely based on aggregate marks scored by the aspirants in the entrance examination and counseling round.

MBA Service Management Entrance Exams

MBA Service management admissions are granted based on central level examinations like CAT/ XAT/ CMAT/ GMAT among many others. Here is detailed information about the entrance examination which are applicable for MBA Service Management:-

MBA Entrance Exam Conducting Body Application Date MBA Exam Date
CAT Indian Institutes of Management August, 2021 November, 2021
XAT XLRI 12 September – 10 December 2021 January 3, 2022
CMAT National Testing Agency 23 December 2020 - 22 January 2021 22 & 27 February 2021
GMAT Graduate Management Admission Council (GMAC) Throughout the Year Throughout the Year
ATMA Association of India Management Schools 21 December 2020 - 7 February 2021 14 February 2021
MAH CET State Common Entrance Test Cell January, 2021 – February, 2021 2nd week of March 2021 (Tentative)
TAN CET Anna University January, 2021 March 2021 (Tentative)
SNAP Symbiosis International University 24 September - 28 November 2021 December 20, 2021 and January 6 & 9, 2022
NMAT Graduate Management Admission Council 30 November - 2 December 2020 January 30, 2021
OPENMAT National Testing Agency February 2021 September, 2021

How to Prepare for an MBA in Service Management Entrance Examinations?

All the entrance examinations which are being conducted for admissions in MBA Service management follow an objective evaluation based upon the aptitude, reasoning, mathematics and language evaluation.

Listed are some tips which might be useful for cracking the entrance examination:-

  • Know your capabilities and judge yourself as per the examination pattern followed for MBA Service Management.
  • Keep a strong hold on mathematics and statistics along with some basic language expertise.
  • Keep practicing comprehension passages, aptitude and reasoning questions for better understanding.
  • Research well about the course curriculum and divide the syllabus properly to have a systematic study.
  • Practice language based questions regularly to have a strong command on the same.
  • It is really useful to solve various mock and previous year question papers in order to enhance your pace and time management skills.
Top Colleges for MBA Service Management

Top Colleges for MBA Service Management

Listed below are some of the Top-notch Colleges for MBA Service Management in India:-

Name of the Institute Location Average Course Fee Average Package
University of Delhi, Faculty of Management Studies New Delhi INR 10,480 INR 8,50,000/-
Jamnalal Bajaj Institute of Management Studies Mumbai INR 3,00,000 INR 6,30,000/-
National Institute of Industrial Engineering Mumbai INR 3,81,000 INR 5,70,000/-
Christ University Bangalore INR 1,53,000 INR 5,90,000/-
KJ Somaiya Institute of Management Studies and Research Mumbai INR 1,02,000 INR 4,45,000/-
Narsee Monjee Institute of Management Studies Mumbai INR 6,58,000 INR 6,70,000/-
International Management Institute New Delhi INR 7,71,000 INR 5,70,000/-
Department of Management Studies, IIT Madras Chennai INR 3,46,000 INR 7,92,000/-
Vinod Gupta School of Management Kharagpur INR 3,11,000 INR 5,50,000
IIT Delhi New Delhi INR 4,00,000 INR 7,20,000
Sydenham Institute of Management Studies Mumbai INR 67,000 INR 4,45,000
Symbiosis Institute of Business Management Pune INR 4,68,000 INR 5,20,000
IIT Roorkee Roorkee INR 4,13,000 INR 6,80,000
Symbiosis Institute of Business Management Bangalore INR 5,63,000 INR 5,50,000
Bharathidasan Institute of Management Tiruchirapalli INR 6,07,000 INR 3,20,000
Department of Management - BITS, Pilani Rajasthan INR 3,14,000 INR 7,67,000
Prin. L. N. Welingkar Institute of Management Development & Research Mumbai INR 4,32,000 INR 5,45,000/-
ICFAI Business School Hyderabad INR 1,65,000 INR 6,70,000/-
Loyola Institute of Business Administration Chennai INR 3,80,000 INR 5,70,000/-
Goa Institute of Management Goa INR 7,61,000 INR 7,92,000/-
MBA Service Management Syllabus

MBA Service Management Syllabus

Major subjects included in the course curriculum of MBA Service management are managerial economics, Corporate Environment, Business Skills Development, Corporate Legal Environment, Organizational Management etc. Semester-wise breakup of MBA Service Management syllabus is tabulated below:-

First Year Second Year
Managerial Economics Labour Laws
Managerial Accounting Consumer Behaviour
Marketing Skill Performance Management
Corporate Environment Corporate Taxation
Business Skills Development Financial Markets and Services
Corporate legal Environment Business Policy
Accounting for Managers International Marketing
Organizational Behaviour International Business Management
Financial Management Strategic Management
Human Resource Management Quality Management
Marketing Management -

MBA Service Management Books

Important books which can be used for reference in the course MBA in Service management are: -

Name of the Book Author
Service Management, Operations, strategy, Information Technology James A. Fitzsimmons, Mona J. Fitzsimmons
Advertising Management Rajeev Batra, John G. Myers, David A.
Services Marketing Jochen Wirtz, Christopher Lovelock
Human Resource Development and Management A.M. Sheikh
Business Process Improvement Shruti Bhatt
Why Choose MBA in Service Management?

Why Choose MBA in Service Management?

MBA Service management offers various perks for the students including a good package, interesting job profile, secured job etc. Listed are some basic points which justifies the importance of MBA in Service Management :-

  • Populararity: MBA in Service management is constantly growing worldwide, and is rated as one of the top jobs globally.
  • High Initial Package: The person with Service management degree earns great initial packages which are doubled within five years of work experience.
  • Diversified Career Options: You can work for any private and public sector in job positions of Operations Manager, Director of Performance Manager, Director of Process Manager, Security Officer, Account Manager, Online Media Analyst, Manager, Management Trainee etc.
  • Secured Job: The demand for management students are never diminished, hence there are always a chance to secure a fine job after completion of MBA Service management
  • Interesting career option: With the practical applications of management tools in solving real life problems and assessing various operational processes by strategizing and planning keeping every business aspect in mind, career in Service management is an interesting one.
MBA Service management Vs. MBA Human Resource management

MBA Service management Vs. MBA Human Resource management

Here is the table differentiating MBA in Service management, MBA in Health Service management and MBA in Human Resource Management.

Parameters MBA in Service Management MBA in Human Resource management
Qualification Masters of Business Administration in Service management Masters of Business Administration in Human Resource Management
Course Overview MBA Service management is a 2 year postgraduate course related to management studies in the service sector for catering knowledge about developing strategies for achieving a sustainable advantage in any service aspect of the business. MBA in human resource management is a post-graduation course which involves the management, hiring and training techniques of employees in an organization.
Eligibility Graduation Graduation
Admission Process Entrance examination + Personal Interview Entrance examination + Personal Interview
Average Fee INR 5,000 to INR 5,00,000 INR 4,00,000 – INR 17,00,000
Average Annual Salary INR 3,00,000 to INR 12,00,000 INR 2,00,000 to 12,00,000
Colleges Delhi University, Symbiosis Institute of Management Studies, BITS Pilani IIM, ISB, FMS, Delhi University
Top Job Profiles Operations Manager, Director of Performance Manager, Director of Process Manager, Sales/Business Development, Director of Services Manager, Security Officer, Account Manager, Manager, Professor, Service Managers, Online Media Analyst, Manager, Management Trainee, Operations Manager, among others. Receptionist, Human Resource manager, Performance Manager, Operations Manager etc.
MBA Service Management: College Comparison

MBA Service Management: College Comparison

Below tabulated is the detailed comparison about top colleges for MBA Service Management

College Name University of Delhi, Faculty of Management Studies Symbiosis Institute of Business Management Department of Management - BITS, Pilani
Overview Delhi University is a pioneer state university which has a separate faculty of management studies for various management programs in different specializations. One of the fastest growing B-schools in India, Symbiosis Institute of Business Management is a private institute and offers various UG, PG courses in management fields. BITS is a leading private institute for offering UG and PG courses in various specializations. 
Place New Delhi Bangalore Pilani
Average Tuition Fees INR 10,480 INR 5,63,000 INR 3,14,000
Eligibility Graduation Graduation Graduation
Admission Common Entrance test + Personal Interview Entrance test + Personal Interview Entrance test + Personal Interview
Average Annual Placement Package INR 8,50,000/- INR 5,63,000 INR 7,67,000
MBA Service Management: Distance Education

MBA Service Management: Distance Education

MBA Service management is a course which can be pursued from distance education. The syllabus and the curriculum are the same for both regular and correspondence courses. Admissions are also done on the same basis as the regular course with the same eligibility criteria.

Below are some of the colleges which offer MBA Service management as a correspondence course:-

College/Institute Location Fees per Annum
IGNOU Delhi, Ahmedabad INR 26.4 K – 33.6 K
Symbiosis Institute of Business Management Bangalore, Pune INR 5.8 K – 20 K
Amity University Noida INR 80k – 1 lac
MBA Service Management Job Prospects and Career Options

MBA Service Management Job Prospects and Career Options

Below are some popular job positions which are bagged by an individual pursuing MBA in Service Management:-

Job Role Description Placement Package (in INR)
Purchase Manager Purchase Managers search for dependable merchants or providers to offer quality goods at sensible costs. 7,14,557
Business Development Manager A Business Development Manager helps in increasing the financial assets and profit index of the organization. 5,63,674
Research Officer Research Officers direct research ventures from the first stages to the ultimate ones. They ask colleagues and make sure that all ventures and errands are on schedule. Most Research Officers and Directors report back to different advisory groups. 4,00,333
Sales Officer Sales Officers offer retail items, merchandise, and services to clients. 2,43,402
Production Manager, Manufacturing Production Managers helps in designing and arranging a timetable for the manufacturing process. Additionally, they are responsible for assessing, arranging, and endorsing budget plans and timescales with customers and supervisors. 7,80,000
MBA in Service Management Scope

MBA in Service Management Scope

Some of the future prospects available after completing the course of MBA in Service management are:-

  • Students with MBA in Service management can work in any private and public firms like Insurance Companies, Academic Institutions, Research & Consultancy Firms, Banks, Finance Institutions, ICICI Bank, Educational Institutions, Media Companies, Risk Management & Operations Companies, Facility Management Services, Event Management Companies, etc.
  • MBA Service management graduates can work as a Account Manager, Sales/Business Development Manager, Online Media Analyst, Manager, Professor, Service Managers, Director of Services Manager, Management Trainee, Operations Manager, Director of Performance Manager, Director of Process Manager, Security Officer, among others.
  • For higher studies, one can opt for a PhD in the similar specialization for enhancing a research based knowledge base.
  • There are also some opportunities for working abroad after successful completion of this course.
MBA Service Management FAQs

MBA Service Management FAQs

Ques. Which colleges in India offer MBA in Service Management?

Ans. Top management colleges which offer MBA in Service Management in India are Delhi University, Symbiosis Institute of Management Studies, BITS Pilani etc.

Ques. Can a commerce student do an MBA in Service Management?

Ans. Yes, a commerce student is eligible to pursue MBA in Service management. 

Ques. What is the salary of a business development manager after MBA in Service management in India?

Ans. MBA in Service Management gives a head start for a fresher. Anyone with an MBA in Service Management can earn up to INR 3,00,000 to INR 6,00,000 per annum as a fresher.

Ques. What type of subjects does MBA Service Management involve?

Ans. Subjects like managerial economics, Corporate Environment, Business Skills Development, Corporate Legal Environment, Organizational Management etc. are taught in MBA in Service Management

Ques. What is the demand of students after completing MBA (Service Management)?

Ans. Job prospects and future endeavors after MBA are lucrative as the demand for managers increases each day. Moreover, MBA Service Management is a diversified course where the job roles are many and versatile.

Ques. What are Service Management entrance exams composed of?

Ans. Entrance examination of MBA service management is composed of comprehension passage, reasoning, aptitude based questions with some part of mathematics.

Ques. How to prepare for the entrance exam of MBA (Service Management)?

Ans. The entrance exam for MBA Service Management is not very tough. Moreover, a practice of aptitude and reasoning questions properly can help to score better marks in MBA entrance examination.

Ques. In which sectors a person with an MBA in Service Management can work?

Ans. A person with a degree of MBA in Service Management can work in the sectors of Insurance Companies, Academic Institutions, Research & Consultancy Firms, Banks, Finance Institutions, ICICI Bank, Educational Institutions, Media Companies, Risk Management & Operations Companies, Facility Management Services, Event Management Companies, etc..

Ques. Is it compulsory to have a management background to study MBA (Service Management)?

Ans. No, it is not compulsory to have a management background for pursuing MBA in Service Management. Any candidate with a graduation degree in any field can enter into this course.

Ques. What is the fee in MBA Service Management?

Ans. The fee structure for the course of MBA in Service Management varies as per the college. However, the average fee of the course MBA in Service Management is INR 5,000 to 5,00,000.

Master of Business Administration [MBA] (Service Management) Fee Structure in India


26.40 K (Minimum Fee)PUBLIC COLLEGES1.27 L  (Maximum Fee)
76.70 K (Average Fee)
10.21 K (Minimum Fee)Private COLLEGES2.96 L (Maximum Fee)
1.65 L (Average Fee)

Master of Business Administration [MBA] (Service Management) Fee Structure By state


Maharashtra

1.27 LPUBLIC COLLEGES1.27 L
1.27 L
80 KPrivate COLLEGES2.96 L
1.83 L

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