Interview by Yash Panchal
K.V. Uma Bala is currently HOD, Training & Placements at RCHMCT Hyderabad. Her educational qualifications include PG Diploma in Accommodation Operation & Management from NCHMCT and MA. She has a total experience of 18 years, which includes 8 years of Hotel industry experience and 10 years of teaching experience. Mrs. Bala possesses excellent PR skills. She has won many accolades and awards. She organizes international events for students, guides and supports them to win competitions at national level.
Mrs. Bala’s experience in the education industry
Imparting Hospitality education to young aspirants gives me satisfaction. I have been working in the education industry from past 10 years, apart from which, I have 10 years of industrial experience with International hotel chain - Marriot, Hyderabad, prior to joining the education industry.
Significant challenges faced as the HOD of Regency College of Hotel Management & Catering Technology
Ensuring 100% placements with best brands to all the students is the biggest challenge that I have overcome & maintaining consistency in terms of providing quality education and training with regard to placements since 1994 has been a great challenge.
Curriculum of RCHMCT
We have built a curriculum which not only gives theoretical knowledge but also focuses on hands-on learning with practical exposure along with improving one’s communication & interpersonal skills ensuring best career opportunities.
Goals in mind for Regency College of Hotel Management & Catering Technology
I would like to ensure that the number of people getting placed internationally should be the best in industry.
Mrs. Bala on ensuring the quality of education in your institution
We ensure the quality by taking regular feedback from the students about the curriculum & faculty. We also conduct faculty interactions with the industry experts getting to know the industry expectations and constantly try to bridge the gap. We are very transparent with our systems and the process we follow.
Mrs. Bala on how to build a positive school culture or climate
We organize theme-based food festivals/ activities every week for every department in order to engage students by giving them an opportunity to share their knowledge with each other, build team spirit. We also encourage students by announcing academic awards every year.
Relation with the students as the HOD
I interact with them on a daily basis helping them to solve any internal/external issues. I also encourage them in participating in National & State level competitions.
Suggestions to the current youth and the aspiring students
Success is a good fortune, it comes from aspiration, desperation, perspiration & inspiration. For no matter what your ability, the effort is what ignites that ability and turns it into accomplishment. Team REGENCY always believes and strives for Excellency as its goal.
Growth of students through placement opportunities available at Regency College of Hotel Management & Catering Technology
The career success in the industry is increasing day by day, students getting placed as management trainee are immediately pushed to the next level, i.e., as a Manager / Asst. Manager in less than 18 months, it also implies to students placed in various positions.
Mrs. Bala’s philosophy of leadership
I believe that commitment, focus and thinking out of the box are necessary to be a leader and I don’t hesitate to approach any organization like International Hotel Chains, cruise, QSR’s to ensure the best placement opportunities to my students.